Last Updated: June 2026
At S. Langstang Electronic, we strive to provide quality devices and reliable after-sales support. Please read the following Warranty & Replacement Policy carefully.
1. Replacement Period
If a device develops a qualifying defect within 7 days from the date of purchase, customers may bring the device to our store for inspection.
After inspection and verification, S. Langstang Electronic may, at its discretion:
- Replace the device with another unit of similar value or category; or
- Provide an appropriate solution based on the nature of the defect.
Replacement requests are subject to successful inspection and approval.
2. No Cash Refund Policy
All sales are final.
S. Langstang Electronic does not provide cash refunds for purchased devices, accessories, or related products unless otherwise required by applicable law.
3. Repair Warranty
After the initial 7-day replacement period, eligible devices may qualify for repair service coverage for up to 3 months from the date of purchase, subject to inspection and warranty verification.
Repair services will be provided in accordance with the terms of this policy.
4. Condition of Returned Device
For any warranty, replacement, or repair claim:
- The device must be returned in substantially the same condition as when sold.
- The device must not show signs of misuse, neglect, liquid damage, unauthorized repairs, or accidental damage.
- All original parts must remain intact.
Claims may be rejected if the condition of the device has been altered after purchase.
5. Proof of Purchase
Customers must present the original sales invoice, receipt, or purchase slip issued by S. Langstang Electronic.
Without valid proof of purchase, we may be unable to process any warranty, repair, or replacement request.
6. Warranty Exclusions
This warranty does not cover:
- Physical or accidental damage
- Water or liquid damage
- Broken screens or cracked glass
- Damage caused by misuse or negligence
- Unauthorized repairs or modifications
- Software issues caused by third-party applications
- Normal wear and tear
- Damage caused by power surges, improper charging, or external factors
7. Inspection & Final Decision
All warranty, repair, and replacement claims are subject to inspection by our technicians.
S. Langstang Electronic reserves the right to determine whether a defect qualifies under this policy.
All decisions regarding warranty approval, repair, replacement, or rejection shall be final.
8. Contact Information
For warranty or replacement assistance, please contact:
S. Langstang Electronic
Phone: +91 9863792691
Email: admin@slangstangelectronic.com
By purchasing products from S. Langstang Electronic, customers acknowledge and agree to this Warranty & Replacement Policy.